Karen McPhee

Administration Manager

NVQ3 in Business and Administation

Karen has lived and worked in Cambridgeshire all her life. She joined the Cambridge IVF team back in May 2015 as a receptionist. Since then she has changed roles and is now the Andrology Service Administrator and works closely with the Andrology team.

Before joining the unit, Karen worked as an administrator for the South Cambridgeshire Health Visiting Team and for the Antenatal Office at Hinchingbrooke Hospital. This was after running her own business in bridal wear for 10 years.

Karen has recently gained an NVQ3 in Business and Administration.

Karen says: ''The work that is done her at Cambridge IVF to help couple trying for a family is fascinating. The staff are really passionate and caring and they all support each other and will go to extreme lengths to provide the highest quality of care for their patients.''

''I enjoy the daily challenges of working in the Andrology department which is extremely busy making appointments by phone or e-mail for the men and following the progress of typing up the reports and sending them to the GP's along with many other tasks to support the wider Andrology team.''

''I have always felth comfortable dealing with the public either face to face or over the phone. I understand that for some men this can be an uncertain and embarrassing subject so I like to make sure that I am friendly and approachable so that they feel at ease discussing the process and are able to ask questions as this is an essential part of the process.''